Day 2 Operation
Operations begin where software or architecture is transitioned into operational use. There are many areas where CloudPirates can actively support you!
 "Service-Level-Agreements")
Service-Level-Agreements / SLAs
Software and processes are almost always running—even when no one is at the monitor. Any disruption or even a complete outage must be addressed even when the team is not in the office.
This is where CloudPirates come into play: We offer you service level agreements and maintenance contracts so you can relax after work, knowing we take care of all the issues.
Our services
- SLAs with guaranteed response times
- Up to 24/7/365 emergency support
- Individual Maintenance contracts
Update-Service
In a cloud-native architecture, all components must be updated regularly to ensure security, stability and performance. Depending on the number of components used, around five to ten updates per month are required in a Kubernetes cluster. These updates mainly affect third-party software and not the actual applications.
To allow you to focus on your own applications, we take care of these updates for you. With our update service, we take care of regularly updating all relevant components so that your infrastructure is always up to date and functions smoothly.
Our services
- Software & Kubernetes Updates
- Best Practice Managed Cluster Components
 "ArgoCD")
 "Monitoring Grafana")
Observability
Even the best software requires constant monitoring to ensure that it functions reliably during operation. With our Managed Observability Stack, we offer you a comprehensive solution for monitoring and optimizing your systems.
Our Managed Observability Stack covers all three essential pillars of monitoring:
Monitoring: We provide detailed metrics on the performance of your software and infrastructure
Logging: We create, optimize and analyze logs to gain valuable insights into the functioning and potential problems of your software.
Tracing: Our system tracks individual requests, enabling the rapid identification of error sources and the discovery of optimization potential during operation.
Our Services
- Consulting and advisory
- Implementation of the complete Observability Stack (Logging, Monitoring, Tracing)
- Sharing of best practices
- Proactive Cluster Monitoring
Contact
- Consulting Request
- Contract
- Callback
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